Seashells provides a service making it possible for people with learning disabilities, older people and those with a diagnosis of dementia to stay at home, and not go unnecessarily into a residential or nursing home. They’re surrounded by their belongings and have friends or family to visit whenever they wish. We actively encourage our Service Users to do as much for themselves minimising dependency and maintaining independence.
Seashells respects each Service User as an individual by listening to their views and encouraging them to make choices about how we deliver their care. Wherever possible, we provide the service in the manner that they wish. Each Service user will be fully consulted and given their own Care Plan.
All Care Staff are appropriately qualified to deliver the highest standards of care. We actively support our staff career development, through training and support from management and senior support staff. We recognise adequate training provision is key to our continuing success as high quality home care and support service provider.
We will co-operate closely with social workers, occupational therapists, doctors, and relatives to ensure that our Service Users are served in the best way possible. All necessary Health and Safety steps are taken to protect our Service Users and staff alike.
The right for a Service User to have their own space and undisturbed whenever they choose so
An understanding of a Service Users needs and treating them with respect.
A Service User enabled to take calculated risks, to make their own decisions and think and act for themselves.
Enabling opportunities for a Service User to choose from a range of different options
Keeping all basic human rights available to Service Users.
Enabling the Service User to recognise their own aims and assist them to achieve their goals in all aspects of daily living.